AI Assistant (Settings)

Overview

The AI Assistant Settings page allows you to fine-tune the behavior of your automated assistants. You can define keywords that instantly stop the bot, add a consistent footer to all AI messages, and set a natural-sounding delay for responses.

These settings help create a more professional and controlled user experience, ensuring the AI behaves exactly as you intend.

Configuration Options

This panel provides three key settings to customize your AI assistants:

1. Stop Assistant Keywords

• Field Type: Text Input (supports multiple tags)
• Purpose: Specify one or more keywords that, when sent by a user, will immediately stop the AI assistant from replying to that specific user.
• How it works: You can type a keyword (e.g., stop, agent, human) and press Enter to add it as a tag.
• Use Case: This provides an "escape hatch" for users who want to exit the AI conversation and speak to a human agent or simply stop the bot.

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2. Assistant Footer Messages

• Field Type: Text Input
• Purpose: Enter a short message that will be automatically appended to every message sent by the AI assistant.
• Example: This response was generated by an AI. or Powered by WhatsCloud AI.
• Use Case: This is useful for transparency, letting users know they are interacting with an AI, or for branding purposes.

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3. Assistant Message Delay (in Seconds)

• Field Type: Number Input
• Purpose: Set a delay, in seconds, before the AI assistant's reply is sent.
• Example: Setting this to 3 will make the bot wait 3 seconds before responding, simulating a more natural, human-like typing speed.
• Use Case: An instant reply can feel robotic. A short delay improves the user experience and makes the conversation feel more natural. Leave it at 0 or empty for instant responses.

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