AI Integration

Boost your WhatsApp messaging/AI Assistant workflows with smart automation powered by OpenAI's GPT models. With WhatsCloud "AI Integration" settings

Prerequisites

• You must have an OpenAI API Key configured. Click here to learn how.

1. Access Application Settings

• Log in to your WhatsCloud tenant dashboard
• In the left sidebar, navigate to Settings section
• Click on Application Settings from the menu

2. Configure AI Integration

• Activate OpenAI
  • In the AI Integration section, you'll see the toggle for "Activate OpenAI in the chat"
  • Turn on the toggle to enable OpenAI integration
• Select Chat Model
  • From the Chat Model dropdown, select your preferred model:
    • GPT-4o Mini (recommended for most use cases - Fast & cost-effective)
    • GPT-4 (for advanced reasoning - higher cost)
    • Other available models as per your OpenAI project settings
• Enter OpenAI Secret Key
  • In the OpenAI Secret Key field, paste your API key from Step 1
  • Ensure there are no extra spaces or characters
  • The key should start with "sk-" followed by your unique identifier
• Save Configuration
  • Click the Save Changes button to apply your settings
  • Verify that the configuration is saved successfully

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