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Release Notes

Follow WhatsCloud product updates, tenant-facing features, module improvements, and important user experience fixes.

Overview

This changelog focuses on features and improvements that matter to WhatsCloud tenants, admins, staff users, and support teams. It covers modules such as Chat, Campaigns, Contacts, Bot Flow, Templates, Plans, Billing, Webhooks, AI tools, Facebook Messenger, and WhatsApp automation.

v3.0.0

Latest - Apr 30, 2026

Major feature release with stronger chat controls, personalized messaging, better campaign handling, plan management, privacy controls, and safer file handling.

New Features

  • Stop Bot and Stop AI Replies controls are now available directly from Chat.
  • Custom fields can be used as merge fields in chat, message bot, template bot, and automation workflows.
  • Agents can send location and contact details from Chat.
  • Incoming chat messages now show country flags for better contact context.
  • Staff privacy settings can hide or show customer email and phone data across key modules.
  • Message Bot now supports audio messages.
  • WhatsApp templates now support dynamic buttons.
  • Bot Flow Builder includes a Template Message Node.
  • Simple message campaigns can be sent within the 24-hour messaging window.
  • New plan durations are available: Lifetime, Quarterly, and 6-Month plans.
  • Admins can create public and private plans.
  • Private plans can be assigned to selected tenants.
  • Admins can assign plans directly to tenants from the admin panel.
  • Dashboard widgets can be shown or hidden based on preference.
  • Failed transactions can be removed from the system.
  • Admin tables for subscriptions, tenants, invoices, and transactions now support advanced filters.
  • Tenant lists now support CSV export.
  • Foundation added for the upcoming WhatsApp QR Login add-on.
  • WhatsApp typing indicator is available for AI Assistant, bot, template, flow, and agent replies.

Improvements & Fixes

  • Bulk campaigns now use improved queue-based processing for better delivery reliability.
  • Campaign sending is more stable for larger contact lists.
  • API documentation fields related to message sending were corrected.
  • Facebook Messenger incoming message naming was fixed.
  • Sidebar feature visibility now follows tenant plan permissions more accurately.
  • File upload validation was strengthened across tickets, bot, and related modules.
  • Multiple client-reported issues were resolved for smoother daily use.

Tenant Features - Complete WhatsApp Marketing Solution

Marketing & Automation

  • Facebook Messenger integration for connected Facebook Business Pages.
  • Messenger templates and Messenger campaigns from the same dashboard.
  • Campaign Manager for targeted WhatsApp marketing.
  • Bulk Campaign sending from CSV with duplicate handling and formatting validation.
  • Dynamic merge fields for personalized messages.
  • Message Bot and Template Bot for automated communication.
  • Bot Flow Builder with drag-and-drop automation.
  • Multiple trigger keywords for automated replies.
  • Bot clone feature for quickly duplicating successful bot setups.

Contacts, Chat & Support

  • Contact CRM with statuses, sources, groups, filters, and segmentation.
  • Kanban view for visual contact and lead management.
  • Direct chat start from the contacts table.
  • Integrated live chat console with real-time synchronization.
  • Canned replies, emoji picker, AI grammar tools, and translation support.
  • Automated lead capture from incoming WhatsApp messages.
  • Support tickets for organized tenant communication.
  • Full support ticket history and categorized issue tracking.

WhatsApp & Integrations

  • WABA connection management for WhatsApp Business API accounts.
  • Multi-number support from one dashboard.
  • Template sync and management for Meta-approved templates.
  • Real-time webhook processing.
  • Webhook forwarding for external CRMs and automation tools.
  • WABA health status monitoring.
  • API Management for groups, messages, media messages, and campaigns.
  • QR code generation for fast WhatsApp customer acquisition.

Management & Reporting

  • Subscription and invoice management.
  • Plan controls and feature limits.
  • Analytics dashboard for reporting and insights.
  • Detailed message logs with filtering, search, and export options.
  • Role-based staff access and permissions.
  • Language, email template, and system setting management.

Previous Versions

v2.2.1

Mar 30, 2026

WhatsApp Flow preparation and Messenger plan support.

  • Added foundational support for the upcoming WhatsApp Flow module.
  • Facebook Messenger integration can now be controlled through plan features and limits.
  • Applied performance and usability improvements across the platform.
  • Fixed multiple client-reported issues.

v2.2.0

Mar 13, 2026

Facebook Messenger integration and performance improvements.

  • Added Facebook Messenger support for connected Facebook Business Pages.
  • Enabled Messenger templates and Messenger campaigns.
  • Improved table layouts and large-table performance.
  • Improved bulk delete performance in Contacts.
  • Fixed Connect WABA issues caused by Meta API changes.

v2.1.1

Feb 17, 2026

API documentation and critical tenant fixes.

  • Added self-hosted API v2 documentation access from yourdomain.com/api-docs.
  • Fixed tenant login session issues.
  • Improved template creation validation.
  • Resolved rate-limit issues during bulk campaigns and initiate chat actions.

v2.1.0

Feb 13, 2026

API v2, carousel campaign support, and global chat search.

  • Released API v2 with improved integration capabilities.
  • Added carousel template support in campaigns.
  • Added global chat search for faster message and conversation lookup.
  • Fixed campaign sending rate-limit issues.

v2.0.0

Feb 4, 2026

Add-on ecosystem and campaign statistics improvements.

  • Introduced modular add-on support for extending WhatsCloud features.
  • Improved campaign statistics accuracy and performance.
  • Fixed merge field parsing in bot flow messages.

v1.6.0

Jan 2, 2026

Carousel templates and advanced bot flow nodes.

  • Added carousel template creation and sending through Template Bot and Initiate Chat.
  • Incoming messages are saved as Guest contacts even when auto-save leads is disabled.
  • Added Delay and Update Contact nodes to Bot Flow Builder.
  • Added Authentication Template support for OTP use cases.
  • Added bulk contact actions for statuses, sources, groups, and custom fields.
  • Clear Chat History now removes related attachments.
  • Improved webhook JSON structure for automation tools.

v1.5.1

Nov 28, 2025

Global Pusher and session management.

  • Added global Pusher settings for centralized real-time notification configuration.
  • Added enhanced opt-in and opt-out controls for message consent.
  • Added WhatsApp session management with reminders before the 24-hour conversation window expires.
  • Improved platform stability and performance.

v1.5.0

Nov 10, 2025

Queue monitoring and table experience improvements.

  • Improved queue monitoring for faster campaign delivery visibility.
  • Improved admin and tenant tables with search, sorting, filtering, and session persistence.
  • Prepared foundation for carousel message templates.
  • Added compatibility for WhatsApp Embedded Signup coexistence.
  • Improved pricing plan card notes and links.

v1.4.0

Oct 16, 2025

Security controls and plan API.

  • Added protection against multiple active browser logins for the same account.
  • Added Plan API endpoints for plan details.
  • Improved cache handling and plan URL copying.
  • Fixed payment gateway settings save issues.

v1.3.9

Oct 7, 2025

Coupon support and landing page improvements.

  • Added coupon code support during registration and plan upgrades.
  • Added two customizable landing page sections.
  • Added API node in Bot Flow Builder.
  • Improved campaign statistics.
  • Fixed message bot save issues.

v1.3.8

Sep 25, 2025

Custom payment gateways and campaign tracking.

  • Added custom payment gateway module support.
  • Campaign execution status is now visible in the campaign table.
  • Fixed sidebar cache, plan limit, bot flow layout, file deletion, currency symbol, CTA, campaign filter, WABA connection, and chat list message issues.

v1.3.7

Sep 16, 2025

Tenant deletion and Paystack integration.

  • Added tenant deletion with related subscriptions and invoices after subscription expiry.
  • Added Paystack payment gateway integration.
  • Added advanced chat filters and multi-select campaign contact filters.

v1.3.6

Sep 3, 2025

Import enhancements and PayPal integration.

  • Added group assignment and custom field support during contact import.
  • Added automated contact import support.
  • Added PayPal payment integration.
  • Improved message sending API reliability.
  • Fixed template language, email template, default WABA number, tenant limit, and custom JS issues.

v1.3.5

Aug 22, 2025

Dynamic tenant language and Kanban contact management.

  • Added tenant-specific default language support.
  • Added Kanban contact management.
  • Improved chat page lead management and message sending API performance.
  • Fixed array conversion and template name validation issues.

v1.3.4

Aug 18, 2025

Multi-language and API expansion.

  • Added default language settings for new tenants.
  • Added APIs for group management, simple messages, media messages, and campaigns.
  • Added Portuguese language support.
  • Improved campaign handling, 24-hour message window display, and plan descriptions.
  • Fixed module manager, plan cache, scrollbar, deactivated plan, favicon, and footer logo issues.

v1.3.3

Aug 5, 2025

Chat workflow enhancement.

  • Added direct chat from contacts.
  • Improved 24-hour message window positioning.
  • Fixed plan ordering and announcement creation issues.

v1.3.2

Aug 1, 2025

AI module dependencies.

  • Added module dependency management for AI Assistant.
  • Improved dynamic message statistics.
  • Applied performance and stability fixes.

v1.3.1

Jul 28, 2025

Location display fix.

  • Fixed shared location display in chat and bot flow.

v1.3.0

Jul 26, 2025

Major API and webhook update.

  • Added module dependency support.
  • Expanded API Management with tenant-level endpoints.
  • Added Webhook Management for external synchronization.
  • Added offline payment instructions on tenant payment screens.
  • Improved Stripe payment handling and tenant settings.
  • Fixed bot flow reply trigger issues.

v1.2.0

Jul 18, 2025

Theme management and extensibility.

  • Added default theme color customization.
  • Added hook support for extensibility.
  • Added multiple trigger keywords per bot flow.
  • Improved MySQL 5.7 compatibility and general stability.

v1.1.0

Jul 10, 2025

Bot Flow Builder launch.

  • Added Bot Flow Builder with plan limits.
  • Added automatic language sync.
  • Added WhatsApp webhook resend functionality.
  • Added Arabic language support.

v1.0.2

Jul 3, 2025

Tenant management enhancement.

  • Added Super Admin verification for new tenant registrations.
  • Added welcome email toggle control.
  • Added dynamic country code support.
  • Fixed email footer and module stability issues.

v1.0.1

Jul 1, 2025

Performance and stability.

  • Improved platform stability and caching.
  • Fixed duplicate cron job emails.
  • Fixed invoice PDF attachment issues.
  • Improved frontend hero section default content.

v1.0.0

Jun 25, 2025

Initial public release.

  • Launched multi-tenant WhatsApp marketing automation.
  • Added subscription management, WhatsApp templates, campaigns, live chat, bot automation, analytics, role-based access, and support tickets.

Support & Resources

Stay updated with WhatsCloud releases, feature improvements, and tenant-facing module updates.

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